Shipping Policy

Thank you for choosing Bee Beauty Essentials. Please review our shipping policy to understand our procedures and terms:

 

Shipping Destinations
We deliver exclusively to Australia and New Zealand via Australia Post.

Free Shipping Thresholds

  • Australia:
    • Free standard shipping for orders over $100.
    • Free express shipping for orders over $140.
  • New Zealand:
    • Standard shipping: $20.
    • Express shipping costs vary by location.

Shipping Fees
For orders under $100:

  • Standard shipping: $10.60.
  • Express shipping: $15.

Additional charges for food or clothing items (based on box size):

  • Medium box: $5.
  • Large box: $7.
  • Extra-large box: $9.

Orders exceeding 5kg may incur extra fees for additional boxes or satchels.

Order Processing

  • Orders are processed within 2-3 business days once payment is received.
  • Ensure all order details are accurate before checkout, incorrect or incomplete information is not our responsibility.
  • Shipping occurs Monday to Friday (cut off at 10:00 AM). Orders are not shipped on weekends.

Delivery Methods and Times
Shipping is handled by Australia Post from Melbourne:

  • Express shipping: 2-7 business days.
  • Standard shipping: 5-12 business days.

Tracking and Notifications
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Australia Post will also provide tracking updates via email.

Lost or Stolen Packages
Bee Beauty Essentials is not responsible for lost or stolen packages once Australia Post confirms delivery. Optional insurance or signature-on-delivery services are available for an additional $3 for added security.

Damaged Items
If an item is damaged during transit, visit your nearest post office with the packaging for assessment and notify us immediately. We will help with the claims process after Australia Post’s evaluation.

Special Considerations

  • Shipping may be delayed during holidays, sales, or severe weather.
  • Deliveries to rural or regional areas may take longer.

Contact Us
For any questions or assistance with our shipping policy, please get in touch with us.

Note: This policy may change without prior notice. Please check for updates regularly.